Do you offer Daycare and Boarding
Yes, we offer both services. Feel free to bring your dog by to spend the day, or part of the day, while you are at work, on a day trip or shopping etc…We have rates for full day, half day, or even just a few hours; so feel free to come by for as long as you need. We also offer cage-free overnight boarding, so if you head off on vacation, a business trip or just need a night to yourself, we’ve got you covered.
Will my dog always be supervised? Even overnight?
Yes, constant supervision is a key factor in making sure that all of our dogs have the very best dog daycare boarding experience possible. The safety and security of your dog is our number one priority, so will always be a staff member in the room with the dogs during daycare, as well as an employee sleeping the Bunk Room with the dogs overnight, most likely sharing the bed with several canine buddies.
Do you require reservations for Daycare or Boarding?
We DO require reservations for boarding. We also require a separate evaluation session for before your dog can be eligible for overnight boarding and doggy daycare. We do not require reservations for daycare (but you can reserve your spot). For safety reasons we do cap the number of dogs we allow in daycare at one time. We strongly suggest that you call ahead during typically busy holiday weeks, and daycare will not be offered on holidays.
What is your cancellation policy?
For Boarding, we ask that you make any changes or cancellations at least 24 hours in advance so that we can make arrangements for sufficient overnight staff. When you book your reservation, we will take a deposit equal to a one night stay to cover no shows, but will credit that night towards your stay if you arrive as scheduled. For holiday weeks, the deposit will be equal to two nights at the holiday rate. For grooming, the same 24-hour advance notice is requested. If you cancel with less than 24 hours two times, we will not be able to see you in either of our grooming locations again.
Would my dog benefit from Doggy Daycare?
We believe almost any dog would benefit from daycare. Daycare is a safe and healthy environment for socialization, giving your dog a chance to run, play, and make new friends while you are off at work. Even if you are home during the day, unless you spend your whole day at the park, you would be hard pressed to provide the same level of activity and socialization that your dog would receive at Club WB. When you pick your dog up from daycare, he will be tired, content, and ready to relax with you after a full day of play.
What if my dog doesn’t get along well with other dogs?
Unfortunately, Club WB is not suitable for dogs that require their own space or that don’t interact with other dogs well. If you’re unsure as to whether or not your dog is able to socialize comfortably with others, you can always fill out an admissions application and bring your dog to Club WB for a no-obligation temperament and socialization evaluation (Sniff Session).
Are there any breed restrictions?
No, we carefully evaluate each individual dog during our admissions evaluation process and are confident that dogs that pass the audition will be friendly, social members of the club, no matter the breed. On the flip side, any dogs that demonstrate aggressive behavior will not be allowed to remain members of the Club, again independent of breed.
Do all sizes of dogs play together in daycare?
No. To make sure each dog feels safe and secure, the play area is divided into separate sections for small, medium and large dogs. Each group has their own cage-free environment with plenty of room to run, jump and play the day away. We also take temperament and habit into account. For example, Our dog Gavin has grown up around St. Bernards and Rottweilers. He interacts better with pups of that size than ones of his own size. To ensure he's comfortable, Gavin would be allowed to play in the "large" dog group.
Can I bring my dogs favorite toys and chews?
No. Even the friendliest, most social dog can become possessive if another dog runs off with a favorite toy or treat. Club WB will have plenty of play equipment and toys to keep your dog busy that will not create friction between dogs.
Will my dog sleep in a kennel at night?
No. We don’t use kennels, crates, cages or “suites” for daycare or for overnight boarding. The only time we use crates is to separate dogs during feeding time. We have a very nicely appointed Bunk Room, set up with cozy, custom made bunk beds, so the dogs can sleep “slumber party style” with many of the same friends they spent the day with. They will also share the room with one of their human friends, as one of our staff will spend the night in the bunk room as well, usually piled high with snuggling dogs. If your dog does prefer to sleep alone in his or her own crate, feel free to bring your own crate with you when you check in, and we will be happy to accommodate (but we think you'll find they LOVE the freedom of the Bunk Room).